Q Manager is our groundbreaking automated work order dispatch and ticket management system. Our employees can preview and organize their work while in the field, eliminating the need to return to the office. With its own integrated damage tracking and processing module, Q Manager enables us to provide valuable services to our nationwide client base, including collecting, analyzing and sharing operational data to help improve training and education.
- Eliminates non-essential drive time and paper-handling
- Frees time for supervisors and technicians to offer high quality service
- Helps supervisors manage their technicians and tickets more efficiently
- Provides increased supervisory control, better labor management and streamlined field-based data collection
- Enhances productivity and increases on-time locates
- Offers detailed electronic billing option and electronic time sheet entry
Clients can search for and view real-time ticket status and read ticket details via our password protected web site. Real-time viewing reduces costs associated with field auditing, improves project planning with contractors and provides real-time information that allows us to offer quick resolution and payment of client damage claims.